Program Manager – Workforce & Skills Development

Leonardo Rasaki

JOB TITLE: Program Manager – Workforce & Skills Development
DEPARTMENT: Professional and Continuing Education
POSITION STATUS: Full-time (35 hours/week)
LOCATION: Brampton or Sault Ste. Marie
SUPERVISION RECEIVED: Director, Professional and Continuing Education
SUPERVISION EXERCISED: Program Coordinator (future)


Program Management 45%
Program Lifecycle Maintenance 30%
Program Research and Development 15%
Administration 10%

Total 100%

The Program Manager – Workforce & Skills Development is responsible for operational leadership in the Workforce & Skills Development portfolio within Professional and Continuing Education (PACE). Programs in the portfolio may include new and existing courses, certificates, and microcredentials in online, in-class, and/or blended formats, targeted towards mid-career professionals, executives and corporations in areas of academic strength and strategic importance to Algoma University. The incumbent will report to and support the Director, Professional and Continuing Education in setting the strategic direction of new program development and facilitation with strong project management skills, ensuring program success through project planning and execution, oversight of project progress and continued development.

The incumbent will work with students, faculty and industry, and community & academic partners to build the strategy and development plan for the successful delivery of programs and special projects related to Professional and Continuing Education at Algoma University.


Program Management

Communicate program goals, approaches, and partnerships, and represent the project to all involved departments/stakeholders
Develop and coordinate the implementation and evaluation of projects and other initiatives aligned with the strategic priorities of the department/Faculty.
Lead analyses of, and make recommendations regarding, a broad range of issues including business practices in the delivery of services
Manage relationships with stakeholders by acting as the first point of contact for inquiries, requests and concerns
Create a variety of documents including business plans, project scope documents, grant applications, and reports, as required
Ensure project deliverables and overall milestones are met within established timelines
Create and recommend new and revised policies, procedures and business practices to address current and anticipated issues in order to improve efficiency and effectiveness
Facilitate meetings to inform strategy development and support project implementation
Create and remain informed of project progress through regular reports and newsletters

Program Lifecycle Maintenance

Plan the overall program(s), monitor progress and implement all project phases
Monitor risks and issues, and take corrective actions through planning and implementing workflow for all stakeholders
Develop and implement communication plans that support strategic objectives
Promote strong collaboration between stakeholders in order to ensure cohesive, unified, and efficient project implementation

Program Research and Development

Work closely with the Director to support curricular and new program development activities, processes, and practices at all credential levels, consistent with existing curriculum standards and aligned with expectations and requirements of regulatory, licensing, and accrediting bodies
Initiate and complete related research to prepare background documents, marketing materials and strategic recommendations for projects
Research new trends and approaches in the learning industry, and serve as a champion for a learning culture in the institution
Utilize a solid understanding of adult education principles and trends to facilitate the development of a broad suite of non-credit courses, certificates, and microcredentials


Analyze current processes and develop enhancements to create efficiencies
Prepare and analyze various cost accounting models such as Responsibility Centered Management Model
Complete financial data required for Freedom of Information requests
Collaborate and engage with Algoma Leadership Team and external community partners, as required
Ensure incorporation of the University’s values, including the Special Mission and Seven Grandfather Teachings, throughout all aspects of the role/policies and procedures
Other related duties may be assigned, as required


Physical Effort
Minimal: sitting (extended periods), walking (minimal), lifting (15 lbs), keyboarding (considerable time).

Physical Environment
Minimal: minimal exposure to noise, and odours.

Sensory Attention
Moderate: attention to detail, multi-tasking, high-paced and deadline-driven.

Mental Stress
Considerable: activities are performed in an environment with frequent exposure to mental pressure conditions where mental stress would be noticeable (i.e. normal deadlines, repetitive work etc.)


Undergraduate degree
Minimum five (5) years’ experience in program management/coordination or a related field
Experience in an academic institution and understanding of academic culture, policies and practices
Project management and coordination skills – able to consistently plan, facilitate, document and follow up on meetings, tasks, decisions and approvals in a consistent and transparent manner
Experience with new program development in topics related to disruptive technologies, innovation, and leadership skills including critical thinking, collaboration, and communication is strongly preferred
Experience in management and administration, including monitoring and overseeing program budgets
Demonstrated ability to effectively engage in a process of program assessment, planning, implementation and evaluation
Thorough understanding of adult learning principles and ability to apply program context to ground discussions and program decisions
Organizational and analytical skills and the ability to problem solve
Strong oral and written communication skills
Excellent interpersonal skills with a proven ability to develop networking relationships
Experience dealing with senior executives and officials in developing programs and collaborations
Commitment to understanding Algoma University’s Special Mission and The Seven Grandfather Teachings
Vulnerable Police sector check is required


SALARY RANGE: $81,987 to $97,162

Please submit a resume and cover letter (combined PDF) to no later than 4:00pm on Tuesday, September 20, 2022.


Algoma University is strongly committed to fostering diversity and inclusivity within our community and is an equal opportunity employer. The university invites and encourages applications from all qualified individuals who would contribute to the further diversification of our Institution, including equity-seeking groups that are traditionally underrepresented in employment (Indigenous peoples, racialized persons, women, persons with disabilities, and 2SLGBTQQIPA+ persons).

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by Algoma University throughout the recruitment, selection, and/or assessment process to applicants with disabilities.

Please note that the successful candidate will be required to provide a Police Vulnerable Sector Check as a condition of employment.

This position is open to all qualified applicants, although preference will be given to Canadian citizens and permanent residents of Canada.

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